| Statement of Deficiencies | (X1) Provider/Supplier/CLIA Identification Number 852560 | (X3) Date Survey Completed 02/22/2024 |
| Name of Provider or Supplier Poplar Dialysis | Street Address, City, State 2301 Newnan Crossing Blvd, Ste 180, Newnan, GA | |
| For information on the provider's plan to correct this deficiency, please contact the provider or the state survey agency. | ||
| (X4) ID Prefix Tag | Summary Statement of Deficiencies
(Each deficiency should be preceded by full regulatory or LSC identifying information) |
| V0758 | GOV-RN, MSW, & RD AVAIL TO MEET PT NEEDS CFR(s): 494.180(b)(1) The governing body or designated person responsible must ensure that- The registered nurse, social worker and dietitian members of the interdisciplinary team are available to meet patient clinical needs; This STANDARD is not met as evidenced by: Based on interviews, it was determined that the Governing Body failed to provide four of four patients (P#1, P#4, P#7 and P19) who were interviewed, access to social work services to meet their psychosocial needs. Findings were: During patient interviews, the following was revealed: On 2/20/24 at 10:14 a.m., P#1 stated she did not see the SW. She could not recall completion of the Kidney Disease Quality of Life Instrument (KDQOL). On 2/21/24 at 6:50 a.m., P#7 stated that she saw a SW once a few months ago and requested some information. The SW stated that he would obtain information and get back with her. P#7 stated that the SW did not return to discuss her concerns. On 2/21/24 at 7:08 a.m., P#4 stated that she did not see the SW. When she expressed concerns or had a question, the SW did not get back to her. On 2/21/24 at 10:30 a.m., P#19 beckoned this surveyor to his Station. He asked if I was from the State. When I confirmed this, he wanted to know if I could provide him with a telephone number for filing complaints. He stated that he rarely saw the SW and that he was trying to get a resolution of issues he was having. Stated the SW had not returned to speak to him about his concerns. An interview with the SW on 2/21/24 at approximately 2:00 p.m. revealed that he spent the majority of his time at his "main unit". He acknowledged that he came to the facility on Fridays and used the telephone to communicate with patients and staff. He could not accurately state the number of KDQOLs that were administered, nor the number of survey refusals. He stated that he did not have adequate time to evaluate and address the pschosocial needs of the dialysis patients at this facility. During an interview with the FA on 2/21/24 at 3:00 p.m., it was revealed that the facility did not have a full time SW and was interviewing candidates for the position. She stated that the substitute SW came to this facility on Fridays. Stated that patients and staff communicated with him by telephone. FA confirmed SW's caseload of 171 patients. |